Privacy Policy for Green Thumbs
Effective Date: 14 August 2024
1. Introduction
Welcome to Green Thumbs. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website located at https://www.green-thumbs.co.za. Please read this policy carefully. By using our Website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Data
We may collect and process the following personal data:
- Contact Information: Name, email address, phone number, and address.
- Transaction Data: Details of purchases you make and your payment information.
- Technical Data: IP address, browser type and version, time zone setting, and other technology on the devices you use to access our Website.
- Usage Data: Information about how you use our Website, products, and services.
2.2 How We Collect Your Data
We collect data in the following ways:
- Direct Interactions: When you fill out forms on our Website, subscribe to our newsletter, or contact us via email.
- Automated Technologies: Through cookies and other tracking technologies as you browse our Website.
3. How We Use Your Data
We use your personal data for the following purposes:
- To Process Transactions: Manage and fulfill orders, process payments, and provide customer support.
- To Improve Our Website: Analyze usage data to improve our Website and services.
- To Communicate With You: Send updates, newsletters, and marketing information (if you have opted in).
- To Comply With Legal Obligations: Adhere to applicable laws and regulations.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given us permission to use your data for specific purposes.
- Contractual Necessity: To fulfill contractual obligations, such as processing orders.
- Legitimate Interests: To improve our services, ensure security, and communicate with you in a way that is reasonable and relevant.
- Legal Obligation: To comply with legal and regulatory requirements.
5. Sharing Your Data
We do not sell or rent your personal data to third parties. We may share your data with:
- Service Providers: Third-party vendors who assist us in operating our Website and processing transactions.
- Legal Authorities: When required by law or to protect our rights.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
8. Your Rights
Under the GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Ask us to correct or update any inaccurate or incomplete data.
- Erasure: Request the deletion of your personal data where applicable.
- Restriction: Request to limit the processing of your data under certain circumstances.
- Portability: Obtain and reuse your personal data for your own purposes.
- Objection: Object to the processing of your personal data based on legitimate interests or direct marketing.
To exercise these rights, please contact us at info@green-thumbs.co.za.
9. Cookies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
10. Third-Party Links
Our Website may contain links to other websites. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Green Thumbs
Sinoville, Pretoria, 0182
Email: info@green-thumbs.co.za
